If you commission us, our logistics staff will deliver an all-round service from placement of the order right up to delivery - incorporating all aspects of transit from the supplier through to the project. Our procurement staff will already have been involved in preparing the demand and cost analyses. Then we will focus our attention on the logistics and commercial tasks such as…

Placing the order with capable suppliers
With large procurements, we coordinate the delivery process. Particular attention is focused on appropriate, robust and inexpensive packing, and harmonised delivery deadlines.

Management of carriage by air, sea or land
We work with international carriers and, where appropriate, with shipping companies, to guarantee shipment on time at negotiated, favourable carriage rates. Should you assume responsibility for packing yourself, we would be glad to organise the shipment.

Preparation of the import and export documents
Against the background of many years' experience with the administrative requirements of countries, and in close cooperation with our project partners, we prepare and obtain the required certificates, consignment documents, authentications etc.

Sound management of payment and billing procedures
We guarantee professional management of foreign payments and hard currency exchange rates, as well as billing procedures that are transparent to our partners.

Invitations to tender, right of award and contracting regulations
We guarantee professional management of procurement and shipment in accordance with the regulations of national and international donor organisations.

Comprehensive, door-to-door insurance of the consignment
Through our integrated insurance package, you receive full cover for damage or loss, and access to unbureaucratic settlement procedures.